FAQ
Frequently Asked Questions
- Where is Camlux Hotel located?
Camlux Hotel is located at 15 Wang Kwong Road, Kowloon Bay, Hong Kong. We are the First Hotel in Kowloon Bay.
- How many guest rooms does the property feature?
Camlux Hotel offers 185 stylishly designed rooms, providing a cozy getaway in Hong Kong that feels just like home.
- Does Camlux Hotel provide parking during my stay?
Camlux Hotel offers monthly parking only.
- Is a security deposit required upon arrival?
For stays of fewer than 3 nights, a deposit of HK$500 per room is required. For stays of 3 nights or more, the deposit is HK$1000 per room. Deposits can be paid in cash or by credit card (VISA/MASTER) through pre-authorization. Upon check-out, the deposit will be processed with the bank for cancellation. The refund will be returned to the credit card within approximately 14 working days if no issues arise. - How does payment work?
We accept credit cards (VISA, Master, Amex), cash, bank transfer. For non-refundable bookings, full prepayment is required. We will charge the given credit card for the full rental once the booking is made. Guests must present the credit card used to make the reservation upon check-in.
- What time is check-in & check-out?
Our official check-in time is 2:00 pm and the official check-out time is 12:00 noon.
- Does Camlux Hotel allow early check-in and late check-out?
Early check-in and late check-out are subject to availability. To ensure room availability upon arrival, we recommend booking your room one day in advance. A half-day fee is applicable for late check-outs until 6:00 pm, while a full day fee will be charged for check-outs after 6:00 pm.
- Can I storage my luggage before check-in or after check-out?
We provide complimentary luggage storage for guests arriving early for check-in or departing on their check-out date.
- Any smoking rooms available at Camlux Hotel?
Camlux Hotel is a Smoke-Free hotel. Guest will be liable for a minimum cleaning fee of HK$1,500 for smoking in the guest room.
- Is there a bathtub in rooms?
We do not offer rooms with bathtubs.
- What is the closest MTR station?
Camlux Hotel is a 10-min walk from Kowloon Bay MTR station and around 15 mins walk to TaiKai MTR station.